Insurance & Direct Billing

We work with major international health insurers and offer direct billing arrangements for qualifying plans, so you can focus on your care.

Simplifying Payment for Global Patients

Navigating international insurance can be complex. Our billing team verifies your coverage, explains what is included, and — where your plan qualifies — arranges direct billing so you are not left to pay upfront and claim later.

For plans without direct billing, we provide fully itemized receipts and a medical report in English to support your reimbursement claim at home.

Verify Your Coverage
Insurance and billing at HePing Eye

How It Works

Four simple steps from verification to treatment.

1

Share Your Policy

Provide your insurer name, policy/membership number, and confirmation of international coverage.

2

Coverage Verification

Our team contacts your insurer (or their assistance provider) to confirm eligibility and pre-authorization.

3

Direct Billing (if eligible)

For qualifying plans, we bill the insurer directly for covered services — minimizing your out-of-pocket cost.

4

Documentation

You receive a clear statement and, if needed, itemized receipts and a medical report for any self-claimed portion.

What to Prepare

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Policy Details

Insurer name, policy number, and the emergency assistance / claims contact.

Pre-Authorization

Some plans require prior approval — we help coordinate this before your procedure.

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Payment Options

Major credit cards and international wire transfer accepted where direct billing does not apply.

Discuss Insurance with Us